This Privacy Policy explains how Universal Institute Colombo (Pvt) Ltd (“Universal Institute Colombo,” “UIC,” “we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you visit or use our website, online learning platforms, and related digital services.

By using our website or any of our online platforms, you agree to the collection and use of your information as described in this Privacy Policy.

1. Interpretation and Definitions

Interpretation

Words with initial capital letters have specific meanings as defined below. These definitions apply equally to singular and plural forms.

Definitions

• Account: A unique account created for you to access our website, LMS, or student portal.
• Company: Refers to Universal Institute Colombo (Pvt) Ltd, registered in Sri Lanka.
• Cookies: Small data files placed on your device to help improve your browsing experience and analyze site performance.
• Country: Refers to the Democratic Socialist Republic of Sri Lanka.
• Device: Any internet-connected device such as a computer, smartphone, or tablet.
• Personal Data: Any information that can identify an individual, such as name, contact number, or email address.
• Service Providers: Third-party entities that process data or provide services on our behalf (e.g., payment gateways, hosting providers).
• Usage Data: Automatically collected information such as IP address, browser type, and pages visited.
• Website: Refers to https://www.universalinstitutecolombo.com.
• You: Refers to the individual using our website, student, parent, or any entity accessing our services.

2. Data We Collect

Personal Data

While using our website or enrolling in a program, we may collect:

• Full name
• Email address
• Contact number
• Payment or billing information (for course fees)
• Any messages or inquiries you submit

Usage Data

We automatically collect certain data when you use our website, such as:

• IP address and browser details
• Time and duration of visits
• Pages viewed
• Device type and operating system
• When accessing our website through a mobile device, similar data such as device ID, mobile operating system, and browser type may be collected.

3. Cookies and Tracking Technologies

UIC uses cookies, tags, and scripts to improve website functionality and analyze user experience.

You can disable cookies in your browser settings, but this may limit some features of our website.

Types of Cookies We Use:

• Essential Cookies: Enable basic site operations and account access.
• Preference Cookies: Store your preferences (e.g., language settings).
• Analytics Cookies: Help us analyze site usage and improve performance.
• Marketing Cookies: Used for showing relevant UIC promotions or updates.

4. Use of Your Personal Data

UIC may use your information for the following purposes:

• To operate and maintain our website and digital learning platforms
• To manage your student or user account
• To communicate updates, academic notices, and promotional offers
• To process enrollments, payments, and certificates
• To respond to your inquiries or feedback
• To comply with legal obligations and protect institutional interests
• To improve the quality of our online learning experience

5. Sharing and Disclosure

We may share your personal data only in the following cases:

• With Service Providers: For hosting, payment processing, or analytics.
• With Affiliates: Including UIC-managed programs, sub-centers, or international partnerships.
• For Legal Requirements: When required by court order or government regulation.
• With Your Consent: For example, featuring testimonials or success stories on our site or social media.

UIC does not sell or rent your personal data to any third party.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and academic record-keeping requirements.

Usage Data is retained for a shorter duration unless needed to strengthen system security or improve service quality.

7. Data Transfers

Your information may be processed on computers located outside your country or region. By providing your data, you consent to such transfers. UIC ensures that all data transfers are conducted securely and in compliance with applicable laws.

8. Deleting Your Personal Data

You can request to delete, amend, or access your personal information by contacting us. However, certain academic records and legal information may be retained as required by law.

📧 info@universalinstitutecolombo.com

9. Security of Your Data

We use industry-standard security measures to protect your personal data. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy

UIC does not knowingly collect personal information from children under the age of 13 without parental consent. Parents or guardians may contact us to request removal of any child’s data inadvertently collected.

11. Updates to This Privacy Policy

UIC may update this Privacy Policy from time to time to reflect changes in technology, law, or our operations. Updated versions will be posted on our website with a revised effective date.

12. Contact Us